Experience
System Support Engineer
working as IT support engineer (Field)
Assistant IT
Working as IT support engineer (inhouse)
IT Technician
working as IT Technician
IT Helpdesk Administrator
Working as IT support administrator
Achievements and Responsibilities:
Administration of VMware virtualized datacenter environment.
IP PBX(Elastix) Management and reporting functions.
Server and SAN Management.
Installation and configuration of LAMP.
Installation and configuration of Wordpress.
Installation and configuration of SSL certificates.
Server Machines and Organization’s Data Backup Management.
Disaster Recovery Management.
Management of Kaspersky Antivirus.
Taking care of IT Helpdesk on Share point portal.
Preparing Plans for the purchase of equipment , services, and supplies.
Reviewing, comparing, analyzing, and approving products and services to be purchased.
Maintaining IT equipment Inventory and stock handling.
Troubleshooting hardware issues of Laptops and Desktop Computers.
Troubleshooting hardware and software issues of Printers.
Administration of Windows 7, 8 & 10 Computers and laptops.
Installation, testing and troubleshooting of different software on client side.
Treating with affairs related to Active Directory Users and Computers
Troubleshooting computer hardware and software problems.
Regular checking & installation of Windows 7, 8 & 10 workstations.
Managing Lotus Email server, Print server.
Managing My Client server (A customized application server with replication features).
Training of Employees.
Supervising the backup activities.
Administration of Wi-Fi within all departments of Lahore office.
Managing video conferencing sessions.