
Experience
IT Executive
● Network & System Administration
● Active Directory Domain Services
● AD Group Policy Object
● Networking & Troubleshooting
● Client & Server Technology
Technical Support Engineer
● Responded to support requests from end-users and patiently walked individuals through basic troubleshooting
tasks.
● Provided guidance on installing and integrating new hardware components and software to remote clients.
● Performed root cause analysis of reported issues to enact corrections.
● Monitored systems in operation and quickly troubleshot errors.